Terms Of Service

Last update: April 2017

Joberr's Terms of Service Last update: April 2017

Welcome to Joberr.com. Joberr.com is a marketplace platform for services performed by its users.

The following terms and conditions (these "Terms of Service"), govern your access to and use of the Joberr website, including any content, functionality and services offered on or through www.Joberr.com (the "Site"), by Joberr LLC. or Joberr Limited, as applicable.

Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, found here, incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.

This Site is offered and available to users who are 13 years of age or older. If you are under 13 you may not use this Site or the Joberr services. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request here.

Key Terms

Jobs are services offered on Joberr.

Sellers are users who offer and perform services through Jobs on Joberr.

Buyers are users who purchase services on Joberr.

Job Page is where the seller can describe their Job and the Job’s terms, and the buyer can purchase the Job and create an order.

Job Extras are additional services offered on top of the Seller’s Job for an additional price defined by the Seller.

Job Multiples are additional quantities of unique orders from the seller’s Job.​

Job Packages allow sellers to offer services in different formats and prices. Packages can include upgrades, which lets sellers price their service for a basic price of over $5.​

Custom Offers are exclusive proposals that a seller can create in response to specific requirements of a buyer.

Custom Orders are requests made by a buyer to receive a Custom Offer from a seller.

Orders are the formal agreement between a buyer and seller after a purchase was made from the seller’s Job Page.

Order Page is where buyers and sellers communicate with each other in connection with an ordered Job.

Disputes are disagreements experienced during an order between a buyer and seller on Joberr.

Revenue is the money sellers earn from completed orders.

Sales Balance is cleared revenue from completed orders for sellers to withdraw or use to purchase Jobs.

Shopping Balance is shopping credit collected from cancelled orders or Joberr promotions to be used for purchasing Jobs.

Overview (Main terms, in a nutshell)

  • Only registered users may utilize Joberr. It is free to join.

  • Jobs on Joberr may be offered at a base starting price of $5. Jobs are offered at $5 and up, depending on the price set by the seller.

  • Buyers pay Joberr in advance to create an order.

  • Orders are purchased through the Order button found on a seller’s Job page or through a Custom Offer.

  • Sellers must fulfill their orders from buyers, and may not cancel orders regularly or without reason. Cancelling orders will affect sellers’ reputation and status and may result in removal from our site.

  • Sellers gain account rank (Levels) based on their performance and reputation. Advanced levels provide their owners with benefits, including offering services for higher prices, etc.

  • Users, under no circumstances, are forbidden to offer or accept payments using any method other than placing an order through Joberr.com.

  • Buyers are granted all rights for the delivered work, unless otherwise stated by the seller on their Job page. Note: some Jobs charge additional payments (through Job Extras) for particular rights.

  • Joberr retains the right to use all published works for Joberr marketing and promotion purposes.

  • We respect and care about your privacy. You can read our Privacy Policy here. The Privacy Policy is a part of these Terms of Service so please read it thoroughly as use of this site constitutes your acceptance.

The Long Legal Low Down

Ownership and limitations: unless clearly stated otherwise in the job description text, when the work is delivered, the buyer is granted all intellectual property rights, including but not limited to, copyrights for the work delivered from the seller and the seller waives any and all moral rights therein. For removal of doubt, in custom created work (such as art work, design work, report generation etc.), the delivered service shall be the exclusive property of buyer. The seller expressly agrees to assign to buyer the copyright in any delivered services that do not meet the requirements of a work-for-hire under the U.S. Copyright Act. Additionally, independent of the U.S. Copyright Act, the seller agrees that unless he indicated otherwise in the job description, once the order is completed the seller assigns along with it to the buyer, to the fullest extent possible under the law, all of its rights, title and interest, if any, in and to the delivered service and waives any and all moral rights in connection therewith. 

The sellers further asserts that whatever information he received from the buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the buyer.

By offering a service, the seller asserts that it has sufficient permissions to provide, sell or resell the service that they offer on Joberr.

Sellers

  • Sellers must include valid PayPal email account information for all Jobs posted on Joberr.com.

  • Both Sellers and Buyers have the right to remain completely anonymous except email address (which is only seen by Joberr Admin) and username (which each member must create when signing up for an account) on Joberr.

  • Buyers must send sellers Job Requests before any work can commence.

  • Sellers must accept Job Requests before any work can commence.

  • Buyers pay sellers using PayPal through the Joberr.com checkout process before any work can commence.

  • If sellers receive high quantity's of poor ratings or get reported from buyers they may have their accounts blocked permanently.

  • If a Job is running late buyers are likely to leave negative feedback.

  • As soon as a Job reaches "late" status the seller has 14 days to either deliver the work or refund the buyer in full.

  • Sellers who fail to refund buyers for non delivered work will have their accounts permanently suspended.

  • If an order is cancelled (for any reason), the seller must refund the buyer the full job amount, failing to do so may get his/her account blocked permanently.

  • Seller's rating is calculated based on feedback received from buyers, amount of orders cancelled and late deliveries.

Handling orders

  • When a buyer submits a Job Request, the seller gets notified by e-mail.

  • Sellers must accept Job Requests before any work can commence.

  • When a buyer orders a job, the seller gets notified by e-mail.

  • Sellers are required to meet the delivery duration they specified when creating their jobs. Failing to do so will permit the buyer to cancel the order and will reduce the seller's rating.

  • Both buyers and sellers have the option to cancel an order by mutual agreement. Doing so has no negative effect on either party.

  • Unanswered mutual cancellation requests will be automatically accepted after 48 hours, while reducing the non-responding user's rating.

  • A seller may cancel an order at any given moment. However, cancelling an order has a negative effect on the seller's rating. If a cancellation occurs the seller must refund any money paid, failure to do so will result in the seller's account being closed permanently.

  • Non responsive sellers have 14 days to deliver the work or refund the buyer from the date the Job is late.

  • Sellers who fail to refund buyers for non delivered work will have their accounts permanently suspended.

Staying out of trouble

  • At Joberr we openly promote the site as a meeting place and therefore the exchange of information, including personal contact details is permitted.

  • The maximum amount of jobs sellers are allowed to post in succession (posted on the same day) is 10. The maximum amount of total jobs any seller may have active on the site is 50.

  • All members at Joberr must be at minimum 13 years of age.

  • Posting or sending adult, illegal, rude, abusive, improper, copyright protected, promotional, spam, violent, nonsense or any uncool stuff is strictly prohibited. Doing so will get your account blocked permanently.

Work delivery & communications

  • You are responsible to scan all transferred files for viruses and malware. Joberr will not be responsible for any damages which might occur due to site usage, use of content or files transferred.

  • sellers must deliver completed files and/or proof of work using the 'Deliver Completed Work' tab (located in the Order Page).

  • Once work is delivered, the buyer has 10 days to respond. After that time, the order will be marked as complete.

Buyers

  • Buyers must submit a Job Request and the seller must accept before any orders can be placed.

  • Jobs may be purchased using the Joberr.com checkout process which allows buyers to pay sellers directly through PayPal.

  • Once payment is confirmed, your order will be created.

  • Avoid filing a dispute or reversing a payment through PayPal or your bank. Doing so may get your account blocked.

  • In case of a problem, always try and work things out with your seller. If you need further assistance, contact our customer support here

  • Order cancellations (when eligible) can be done by customer support only up to a period of 10 days from order completion date. We will not be able to cancel orders after that time.

  • If a seller fails to refund you for non delivered work please get in touch with us immediately. Sellers have 14 days from the date a Job is deemed "late" to either deliver the work or refund you. Sellers who do not fulfil this requirement will have their accounts permanently suspended.

Shipping

  • Some of the services on Joberr are delivered physically (arts and crafts, collectable items etc). For this type of jobs, sellers may decide to add additional charges for shipping. sellers can add shipping prices for local shipping (the country from which the job is sent) and for international shipping (anywhere else).

  • When a buyer buys a job which delivers physically, the buyer will be required to provide a shipping address; The seller will be responsible for all shipping arrangements once the buyer supplies the shipping address. Joberr does not handle or guarantee shipping, tracking, quality and condition of items or their delivery and shall not be responsible or liable for any damages or other problems caused, directly or indirectly, from delivered items and their shipping.

  • Tracking number is a great way to avoid disputes related to shipping. We recommend entering the tracking number if available in the order page when delivering your work.

General terms

  • Violation of Joberr's Terms of Service may get your account permanently blocked.

  • Joberr reserves the right to put any account on hold or permanently cancel accounts due to misbehavior. Users with accounts on hold will not be able to sell or buy on Joberr.

  • By creating an account at Joberr, you've agreed to allow Joberr to contact you periodically with site-specific information (ie. weekly newsletter, notifications regarding the process of either buying or selling a Job on Joberr).

  • By creating an account and/or posting a job on Joberr, you are allowing Joberr to use either the content of your job or your username in the promotion of the site (and your job).

  • Joberr may make changes to its Terms of Service from time to time. When these changes are made, Joberr will make a new copy of the Terms of Service available at http://www.Joberr.com/terms_of_service.

  • You understand and agree that if you use Joberr after the date on which the Terms of Service have changed, Joberr will treat your use as acceptance of the updated Terms of Service.

Disputes

  • We encourage our buyers and sellers to try and settle conflicts amongst themselves. If for any reason this fails, users can contact Joberr's customer support department for assistance here.

Ownership and limitations

Ownership and limitations: unless clearly stated otherwise in the job description text, when the work is delivered, the buyer is granted all intellectual property rights, including but not limited to, copyrights for the work delivered from the seller and the seller waives any and all moral rights therein. For removal of doubt, in custom created work (such as art work, design work, report generation etc.), the delivered service shall be the exclusive property of buyer. The seller expressly agrees to assign to buyer the copyright in any delivered services that do not meet the requirements of a work-for-hire under the U.S. Copyright Act. Additionally, independent of the U.S. Copyright Act, the seller agrees that unless he indicated otherwise in the job description, once the order is completed the seller assigns along with it to the buyer, to the fullest extent possible under the law, all of its rights, title and interest, if any, in and to the delivered service and waives any and all moral rights in connection therewith.

The sellers further asserts that whatever information he received from the buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the buyer.

By offering a service, the seller asserts that it has sufficient permissions to provide, sell or resell the service that they offer on Joberr.
 

Limitation on Liability

 IN NO EVENT WILL Joberr, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.